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Post author here. To try to answer some questions that came up off-line: We do try to be clear about this policy up front: > If you stop using Beeminder, we a
by dreeves 13y ago
Post author here. To try to answer some questions that came up off-line:
We do try to be clear about this policy up front:
> If you stop using Beeminder, we automatically stop charging you. We only want your money if you're actively getting value from Beeminder!
And here's a thought experiment: Suppose you subscribe to the print version of The Atlantic Monthly -- like actually delivered to your house (stay with me) -- and they have a little tracker that tells them when you crack it open. If you didn't ever open last month's issue when it's time to send the new one, that's it, they don't send it and don't charge you again.
Even with the magic tracker, that's probably no good because you might want to collect them. Not likely but they probably shouldn't presume you don't want what you explicitly paid for since it has possible value whether or not you open it. I know one startup (http://serps.com http://serps.com) with a similarly watertight excuse not to auto-cancel subscriptions: SERPs constantly fetches and compiles data for you. You can take a multi-month hiatus and still be accumulating value that you'll use whenever you come back. (It also costs SERPs money each month to do that.)
But for the rest of us there's really no way the user could prefer to keep getting charged without any possible value accruing.
- dreeves 13y agoActually we did get one complaint already, from someone who wants the ongoing payments as a way to guilt themself into returning to Beeminder. But I figure that's something only a Beeminder user could ever say! And if they're serious they should just make a "keep using Beeminder" goal on Beeminder. In fact, that's brilliant, we should make that a one-click thing! :)