Was it a seminar that offered free stuff (like lunch) for showing up? As the marginal cost of providing this service ought to be low, any reputable provider ou

Was it a seminar that offered free stuff (like lunch) for showing up? As the marginal cost of providing this service ought to be low, any reputable provider ought to give your client a single-member license on an evaluation basis. $5K doesn't sound like much if it's hosted and no additional fees are levied. If SaaS, why aren't they using a subscription model?