4 ms·
Ask HN: On a 'contact us page', do you like e-mails or forms?
When you run into a website that says 'contact us', do you prefer
a) an e-mail displayed
or
b) a contact us form?
thoughts?
- fintler 13y agohttp://ux.stackexchange.com/questions/6959/contact-form-or-mailto-link http://ux.stackexchange.com/questions/6959/contact-form-or-m...
- mindcrime 13y agoEmail, everyday, and twice on Sunday. If you just give me an email address, I can put it in my contacts and contact you from the same place I contact everybody else: my email client. And I have a record of the outgoing message, and threading in the client to keep your response and my message associated, etc. I can also use CC, BCC, etc. with email, which I can't quickly and conveniently do with your form. But I don't want to be forced to copy & paste stuff. So yeah, I come down strongly in favor of an email address.
- sirtel 13y agoMay I ask what is the aim of fill in an email address when one wants to leave a comment. For example, in this page: http://ux.stackexchange.com/questions/6959/contact-form-or-mailto-link http://ux.stackexchange.com/questions/6959/contact-form-or-m..., at the bottom, you can post as a guest, but the email address is necessary.
- deleted 13y ago[deleted]
- invdevm 13y agoMostly (b) contact us form but it'd be good if both are displayed.