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Ugh...great article about the reality of workplace communications, but I think it needs to be underlined. From what I've seen, remote is a function of the whol
by gills 18y ago
Ugh...great article about the reality of workplace communications, but I think it needs to be underlined.
From what I've seen, remote is a function of the whole team -- not just 'does this guy depend on the Pond' but 'does the rest of the team depend on the Pond for their interactions with him/her' and 'do I, as a manager, depend on the Pond?'
I'll be forthright -- I don't like the Pond. To me it implies a lack of communication discipline; dysfunctional project management; a place where tribal knowledge and unwritten nuance rule behavior; and a place where power is derived from mastery of this subtle channel rather than documented performance and technical prowess. Rands' checklist for 'remoteable' workers is filled with issues of communication discipline -- able to get a point across in IM; cover an entire issue, eloquently, in email. I would add at least a couple more, such as 'reviews, documents, and publishes the [technical] decision process', and 'keeps trustworthy metrics on progress and technical issues'.
Too often groups use colocation as an excuse for undisciplined communication, then run into this uncertainty about remote workers as a side effect of the monster they've built.