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Am I the only one that found this sentence interesting/amusing/silly: "I decided the best place to contact them would be Twitter" Why would anyone contact som

Am I the only one that found this sentence interesting/amusing/silly: "I decided the best place to contact them would be Twitter" Why would anyone contact someone on Twitter first? Their contact page (usefulness unknown) is easy to find on their website.

manifold 14y ago
You're publicising a problem with the company and so it has more of an incentive to deal with it quickly.
jmathai 14y ago
You'd be surprised how often you can get a response faster on Twitter than via a service's support desk.