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Have you ever used it? Their tracking consists of a notification when the package has shipped and a notification when it is delivered. If you're wondering wher

by timjahn 13y ago

Have you ever used it? Their tracking consists of a notification when the package has shipped and a notification when it is delivered. If you're wondering where your package is between those two, too bad. You just hope you get that delivery confirmation sometime this decade.

artursapek 13y ago
What are you talking about? How long does it take to ship something coast-to-coast with USPS? A week? Why does it matter that it's in Aurora, Ohio on day 3? What calls for the hyperbole? The USPS is not that slow for how cheap they are. In fact I feel bad for them. The post office in Redmond just had to close and I think it was because of budget. It doesn't seem like they're doing too well against their private competition. But I doubt it's because their tracking system is inferior.
- pc86 13y ago
  All the USPS locations in my area open after most people are at work and close before they leave. In a nutshell, that is why they are failing: an antiquated product with horrible service and little to no accountability.
  - esrauch 13y ago
    Banks have similar hours and generally aren't failing, I don't think that part is relevant. I agree with the rest though.
    - pc86 13y ago
      Hours of operation alone isn't killing the USPS but it's a symptom of the larger, some would say terminal, disease. Like most people who work in cubicles, I work 8-5. The nearest PO to my home is open M-F 8-4:30. The next closest is open M-F 8-5 and Saturday 9-12. That means I've got a single 3-hour window if I need to pick up a package or do something that requires human interaction. If I happen to be out of town or busy during that short window, I have to wait until the next weekend. As has been discussed before, the majority of a bank's income is not on personal checking and savings accounts. For most larger banks, it's an ancillary service that they really don't try that hard to compete for most of the time. The real money is in business accounts and lines of credit (both personal and business). Even so, my local bank is open 10-7 every weekday as well as Saturday mornings and Sunday afternoons. They've come a long way with online address forwarding, usps.com/redelivery, and other online features, but the window hours are terrible and it's endemic of the USPS' apathy with regard to customer service.
untog 13y ago
Hm, I had a package delivered via USPS a few days ago that gave me full tracking from source to destination.
jeremymcanally 13y ago
Incorrect. They actually offer stop by stop tracking. The only trick is that they are only required to track that they received it and that it made it to its destination facility. But in my experience (I ship probably 30-40 packages a week with Priority Mail and Express Mail tracking), they always track them pretty reliably. I think the former name of "Delivery Confirmation" is where the confusion comes from. They recently changed that to "USPS Tracking" (I'm guessing to avoid confusion).
mistercow 13y ago
But a notification when the package has shipped is all that the FTC needs to prevent procrastinating via the mail.

by timjahn 13y ago

artursapek 13y ago

What are you talking about? How long does it take to ship something coast-to-coast with USPS? A week? Why does it matter that it's in Aurora, Ohio on day 3? What calls for the hyperbole? The USPS is not that slow for how cheap they are. In fact I feel bad for them. The post office in Redmond just had to close and I think it was because of budget. It doesn't seem like they're doing too well against their private competition. But I doubt it's because their tracking system is inferior.

pc86 13y ago
All the USPS locations in my area open after most people are at work and close before they leave. In a nutshell, that is why they are failing: an antiquated product with horrible service and little to no accountability.
- esrauch 13y ago
  Banks have similar hours and generally aren't failing, I don't think that part is relevant. I agree with the rest though.
  - pc86 13y ago
    Hours of operation alone isn't killing the USPS but it's a symptom of the larger, some would say terminal, disease. Like most people who work in cubicles, I work 8-5. The nearest PO to my home is open M-F 8-4:30. The next closest is open M-F 8-5 and Saturday 9-12. That means I've got a single 3-hour window if I need to pick up a package or do something that requires human interaction. If I happen to be out of town or busy during that short window, I have to wait until the next weekend. As has been discussed before, the majority of a bank's income is not on personal checking and savings accounts. For most larger banks, it's an ancillary service that they really don't try that hard to compete for most of the time. The real money is in business accounts and lines of credit (both personal and business). Even so, my local bank is open 10-7 every weekday as well as Saturday mornings and Sunday afternoons. They've come a long way with online address forwarding, usps.com/redelivery, and other online features, but the window hours are terrible and it's endemic of the USPS' apathy with regard to customer service.

untog 13y ago

Hm, I had a package delivered via USPS a few days ago that gave me full tracking from source to destination.

jeremymcanally 13y ago

Incorrect. They actually offer stop by stop tracking. The only trick is that they are only required to track that they received it and that it made it to its destination facility. But in my experience (I ship probably 30-40 packages a week with Priority Mail and Express Mail tracking), they always track them pretty reliably. I think the former name of "Delivery Confirmation" is where the confusion comes from. They recently changed that to "USPS Tracking" (I'm guessing to avoid confusion).

mistercow 13y ago

But a notification when the package has shipped is all that the FTC needs to prevent procrastinating via the mail.