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I see your points but I think your characterization of this attitude as lazy or stupid are overly hostile. I'm not going to defend the mindset but I can see so

I see your points but I think your characterization of this attitude as lazy or stupid are overly hostile. I'm not going to defend the mindset but I can see some appeal in having one company to deal with. Anyone who's ever faced a problem where multiple vendors are blaming each other for your ongoing woes knows how frustrating that can be.

iamleppert 14y ago
And that's what a CIO/CTO's job is. Be technically competent to understand the technology he is using, or (at least) have someone on his team that is. It isn't rocket science to figure out where the problem is (be it CPU, network I/O, some software run wild), etc. If you're involved in IT, especially if you're developing software, you should be able to do some rudimentary analysis of the software you're actually buying.
- rubinelli 14y ago
  That's a very simplistic view. As many AWS, GAE, and Heroku clients will tell you, when your app is up there in the cloud, there are times when all the instrumentation in the world won't help you fix a problem.