Insipid. Myopic view of your product? Then also use competing products to see what they do. And talk to customers. A lot. Golly, understanding that all of your

Insipid. Myopic view of your product? Then also use competing products to see what they do. And talk to customers. A lot. Golly, understanding that all of your customers aren't you seems like it's not a huge leap. Figuring out pricing models? Well, I'm just a dumb engineer so I assume someone else knows about that but I'd guess that "not free" is a good starting point and you can probably haggle and talk with people from there. I would hazard a guess that everyone wants a better bug tracker/project manager/et al. I would also hazard a guess that what everyone wants is a totally different thing than what everyone else wants. We've had these technical "solutions" for decades now and they all suck. They suck because the actual problems aren't technical. They're people problems. How should you track all tghe whatzits in a way that makes everyone happy enough to work effectively but also accountable? That's an ape problem and not a technical one. The solution is in ape-space and not tech-space. Look to Skinner and not Knuth for those answers. (And please don't look to Skinner - creepy!)