I completely agree. They can either have (publicly advertised!) caps OR they can do traffic shaping. Not both. Honestly ISP's need to move their entire offer

I completely agree. They can either have (publicly advertised!) caps OR they can do traffic shaping. Not both. Honestly ISP's need to move their entire offering to a "business-class" level of service (tiered, published data prices, some level of uptime guarantees), without the price gouging. I don't mean more data/more uptime, just more visibility. Let me pick my "tier" and then provide me that service.