Cool, I've found the same when managing my community. There are certain bugs or features I say might not get addressed because we're rebuilding the site and pri

Cool, I've found the same when managing my community. There are certain bugs or features I say might not get addressed because we're rebuilding the site and prioritizing that over constant changes to the current site -- people are always appreciative with good communication. If a company makes a mistake, winning them over with customer service often creates an even stronger user/customer.