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Loaner cars are a clever sales tool. The local dealership had a similar deal when I brought my car in for major repairs (under warranty) and maintenance (not u
by jtbigwoo 14y ago
Loaner cars are a clever sales tool.
The local dealership had a similar deal when I brought my car in for major repairs (under warranty) and maintenance (not under warranty, I paid). They promised a free loaner of the latest model for a few days. I was bringing in a no-frills Camry-sized car.
When I arrived, the service manager came outside to help me. I got my two preschool kids out of the car and asked him to help grab the two car seats. He said, "Just a moment," and stepped back inside to talk to an assistant. Then he came back out and helped me unload the car seats and told me it would be a few minutes while they cleaned up the loaner car. I see the assistant drive a mid-luxury sedan around back. After about 15 minutes, the assistant comes back with a mid-sized SUV for me and sends me on my way.
(Though the jokes on them; I drove that car into the ground for five more years and then bought a Prius).
- rdl 14y agoThey wanted to give you a nice car and then saw you had kids and thus decided to give you a more mediocre car? I love the loaner fleet at the San Jose Audi place; new TT/A4/Q5/A6. I think if you bring in an S or RS or A8 you get an A8. I asked what you got for an R8; apparently R8 gets fixed by their dedicated R8 guy in a few hours so they just pick it up from your home/drop it off with a flatbed.
- jtbigwoo 14y agoThe second car was still nice (thought it probably was $5k cheaper). They saw the kids and assigned me to the kid-hauler profile instead of the performance/luxury profile.