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So, part of the problem is that in the US, not only would such things fly, but they have been on the receiving end of some suspect pressure and investigations.
by chrisrhoden 13y ago
So, part of the problem is that in the US, not only would such things fly, but they have been on the receiving end of some suspect pressure and investigations. Most of the taxi systems in Uber's homeland are highly regulated and effectively run by strong lobbying organizations who are very vocal about their concerns and distaste for having their business threatened. In the US, such allegations are not only reasonable, but they're not even really a sign of corruption - typically, the people who get their way are the people who ask the loudest and most frequently, and that doesn't mean that anyone is acting in an unsavory manner.
This isn't to say that there isn't a twinge of tinfoil hattery going on, or to say that the same tactic is appropriate here, but the fact is that they've had tremendous success asking their users to tell the authorities that they're good guys in the past - they had success in this endeavor here, for that matter. The fact that there is a blog post calling them out doesn't really seem to have had a strong impact on the support that their users are giving them.
Moreover, this blog post smacks of tinfoil hattery - is the suggestion that, by not signaling itself as a taxi, Uber is attempting to confuse users? To my knowledge, they're not picking people up on the street - only people who have signed up for an account and are well aware of the price differences. It seems likely that they're less interested in removing the need for the meter and more interested in removing the need for external signals that the car is fared similarly to a taxi - which is, after all, 50% of what they're offering. So a yellow license plate, sign, and fare sticker might have the larger impact in their eyes.
Based on that, do you not think that it's reasonable that, in an, "unregulated," market, they should be allowed to charge people who have jumped through the hoops to actually get into an Uber car, with all of the fare information shoved in their faces a number of times, however they have agreed upon with their customers?
I'm playing devil's advocate here, but let's please be intellectually honest.
- subsystem 13y agoThey only thing they (or their subcontractors) have done to date is apply for an exemption which they weren't covered by and then complain about it. If they include the proper information in their app and get it certified as a meter than they might have a case. Now they just come of as spoiled and childish. Also a sign isn't required and the yellow plate gives you advantages in traffic (bus lanes etc.), but they'll probably want an exemption from that too?
- chrisrhoden 13y agoI think it's pretty clear that the email that was sent out was not written in the way that it should have been, and that they may have misjudged both the source of the friction they are encountering and the public sentiment about such regulations. We're sort of arguing past eachother on the other point. If we agree that Uber isn't out to rip people off and their customers like the way that they do business, why should they need to change? If you acknowledge that the changes required are superficial, why are they required? And based on the way in which Uber is marketed, you're either completely unfamiliar with the service or you're being more than a little disingenuous when you suggest that a yellow license plate wouldn't affect their business. Part of what they offer is the appearance at your destination of having been delivered by a private driver.
- brazzy 13y ago> Part of what they offer is the appearance at your destination of having been delivered by a private driver. Honest question: why would anyone care about that at all?
- chrisrhoden 13y agoI don't know, but it's completely irrelevant. I don't understand why people care about the color of their hair enough to dye it, but it seems to matter to some people, and if it matters to people that matter to you, then I guess it matters to you as well.
- jbooth 13y agowhy should they need to change? If you acknowledge that the changes required are superficial, why are they required? If they're superficial, why can't Uber just play ball? I can't disconnect my electricity meter and install a more accurate one of my choosing, even if that leads to me paying more in utilities. Some things are standard just because it makes it easier for people to tell that nobody's breaking the rules.
- 13y ago