3 ms·
That sucks. But if the LTR of a customer < employee time to fix by a large margin, it becomes more rational.
by monkeyspaw 13y ago
That sucks. But if the LTR of a customer < employee time to fix by a large margin, it becomes more rational.
- fmavituna 13y agoThere are multiple ways to run a business. When a customer needs extra hand you can either say "suck it, you don't worth it" or you can say "you know what, I'll take that extra mile for you" (especially if it's because of a shortcoming of the product). It depends what kind of business you want to built.