I had the same experience. AA lost a bag, then had to wait almost 4 months to get reimbursed a mere $600 dollars (I asked for $2800). Worse, is that they only

I had the same experience. AA lost a bag, then had to wait almost 4 months to get reimbursed a mere $600 dollars (I asked for $2800). Worse, is that they only reimburse for items for which you have receipts (who saves all their receipts?) and they can refuse to refund you for anything. At the end they refund me for the bag cost plus a present for which I had a receipt. No refund for anything else I had in the bag.