I have seen that video and it is a treasure of management advice. Other things: 1) When asked how he learnt to manage such a large company and aspects like fina

I have seen that video and it is a treasure of management advice. Other things: 1) When asked how he learnt to manage such a large company and aspects like finance, etc, he said (paraphrased): "as you do it, you just learn it". Makes starting and running a company sound more natural. 2) The other thing I remember he said: When sales guys get promoted to the level of CEO, they don't understand that their company runs because of a product and that is how they provide value to their customers, instead they just think of more sales channels, wider markets, etc. In doing so, they kill the entire process that created the company's product in the first place.