Here are some thoughts: -How well do you know the person. -How important is this task, decision or event? -How complex is the task, decision or event? Mee

Here are some thoughts: -How well do you know the person. -How important is this task, decision or event? -How complex is the task, decision or event? Meeting<---------------------------------------->Email Don't know person well--------------------Know person well Important---------------------------------Unimportant Complex-----------------------------------Simple If I don't know someone well they are more likely to misinterpret raw text (flame wars are a good example.) If something is unimportant then it doesn't matter if they misinterpret raw text. If something is simple then there is less to misinterpret.