I thought it was quite ironic that one of the premier customer support/idea suggestion platforms has had more than 78 companies ask for Sticky topics (a massive

I thought it was quite ironic that one of the premier customer support/idea suggestion platforms has had more than 78 companies ask for Sticky topics (a massive timesaver in a support system) and somehow still never managed to build it (even after 4 years). I wonder what the motivation is? Perhaps they don't want it because it would reduce the amount of content created on the system and there would then be less Google juice web real-estate etc? Any other ideas what might motivate a decision like that?