The word "consumer" does appear in CISPA, but only in one paragraph, referring to "consumer terms of service or consumer licensing agreements". I don't see what

The word "consumer" does appear in CISPA, but only in one paragraph, referring to "consumer terms of service or consumer licensing agreements". I don't see what's so bad about using "consumers" to refer to people who consume a particular service, though. It's not denying them personhood; it's just a way to refer to the subset of people who use a service, whereas "people" would refer to all people.