I learned that catering to everyone leads to mediocrity while in the restaurant business. One chef I worked with was not afraid to tell people where the door wa

I learned that catering to everyone leads to mediocrity while in the restaurant business. One chef I worked with was not afraid to tell people where the door was. He had one of the top kitchens in Vancouver BC because of it. Listen to your customers, but know that in the end, you are responsible for and the sole guardian of quality. If you don't know what quality is in your area in business, move to somewhere you do.