The difference is that the problems are much, much worse with some brands. For instance, I have ordered three Dell computers for myself and I have never taken d

The difference is that the problems are much, much worse with some brands. For instance, I have ordered three Dell computers for myself and I have never taken delivery of a single one. In every case Dell screwed up the order and I ended up canceling before the computer actually arrived. At the same time, I used to buy Dell machines for my employer. We were a large customer, so we got relatively good service and I never experienced any significant problems. So the moral of the story, to me, is that Dell is fine for corporate purchases, but I'll stick with Lenovo for my personal purchases until Lenovo screws me over and I go looking for a new vendor.