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I don't like it. It pops up a huge attention-diverter on the front of the webpage. Why not just have a link in the corner of the page giving the option to pro

I don't like it. It pops up a huge attention-diverter on the front of the webpage. Why not just have a link in the corner of the page giving the option to provide feedback? The current culture of pop-up upon visit for some reason really irks me.

sooperman 14y ago
We allow you to "target" those questionnaires in various ways; e.g. you can choose to display the survey only to people who have spent atleast 60 seconds on the page. Take a look - http://webengage.com/survey#targeting http://webengage.com/survey#targeting Plus, you can always choose to use the feedback tab which is passive (only opens when the user clicks on it) and not proactive like surveys. If all of the above didn't make any sense, we have a JS API to open the survey at the click of a link at the bottom of your page :-) - http://docs.webengage.com/api/js-api.html#survey-api http://docs.webengage.com/api/js-api.html#survey-api
- coherentpony 14y ago
  Interesting. That sounds a lot better than I had initially thought. Thanks for the clarification.
  - sooperman 14y ago
    I'll keep the pleasure all to myself :-). Glad that the reply made sense.
sameerp1 14y ago
Well that's the whole point. If you have some promotion/message that deserves attention, you can use this tool to grab that attention. But you can also use it in less obtrusive ways by setting the delay before display to longer times or changing the size of the box, etc. I use it on my site and it's worked great for us. Literally increased registrations by something like 100-200% or so.
- sooperman 14y ago
  Wow! Some testimonial that is! Thanks.
  - 64bittechie 14y ago
    yes because percentage is a great statistical tool. And I agree, a popup is off putting and I cringe everytime I get those. Take that as feedback!
mehulkar 14y ago
Not a fan of the popups either, but I like the cool demo feature they've built for any website.

sooperman 14y ago

We allow you to "target" those questionnaires in various ways; e.g. you can choose to display the survey only to people who have spent atleast 60 seconds on the page. Take a look - http://webengage.com/survey#targeting http://webengage.com/survey#targeting Plus, you can always choose to use the feedback tab which is passive (only opens when the user clicks on it) and not proactive like surveys. If all of the above didn't make any sense, we have a JS API to open the survey at the click of a link at the bottom of your page :-) - http://docs.webengage.com/api/js-api.html#survey-api http://docs.webengage.com/api/js-api.html#survey-api

coherentpony 14y ago
Interesting. That sounds a lot better than I had initially thought. Thanks for the clarification.
- sooperman 14y ago
  I'll keep the pleasure all to myself :-). Glad that the reply made sense.

sameerp1 14y ago

Well that's the whole point. If you have some promotion/message that deserves attention, you can use this tool to grab that attention. But you can also use it in less obtrusive ways by setting the delay before display to longer times or changing the size of the box, etc. I use it on my site and it's worked great for us. Literally increased registrations by something like 100-200% or so.

sooperman 14y ago
Wow! Some testimonial that is! Thanks.
- 64bittechie 14y ago
  yes because percentage is a great statistical tool. And I agree, a popup is off putting and I cringe everytime I get those. Take that as feedback!

mehulkar 14y ago

Not a fan of the popups either, but I like the cool demo feature they've built for any website.