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Yes, but there was general outrage at the terrible queues at Heathrow - e.g. see http://www.bbc.co.uk/news/uk-18672286 http://www.bbc.co.uk/news/uk-18672286 it
by simonsquiff 13y ago
Yes, but there was general outrage at the terrible queues at Heathrow - e.g. see http://www.bbc.co.uk/news/uk-18672286 http://www.bbc.co.uk/news/uk-18672286 it was raised in Parliament even, everyone said it was unacceptable and it was then fixed.
Is the poor service in the US seen as a problem that's being sorted? Or just accepted?
- jessriedel 13y ago> Is the poor service in the US seen as a problem that's being sorted? Or just accepted? I think differences in acceptance vs. verbalized outrage are less important than whether things actually get fixed. (I'll definitely admit, though, that I'm irked by the acceptance I've seen among fellow Americans.) Do you know whether wait times actually went down substantially, or just that "something was done"?