My experience with JFK airport (New York) is not so good, too. It's very chaotic, staff at the helpdesk doesn't listen to you questions but fill in what they th

My experience with JFK airport (New York) is not so good, too. It's very chaotic, staff at the helpdesk doesn't listen to you questions but fill in what they think you want, everybody seems to be at their first day on the job, they can only do what their screen says, some places are dark (no lights), airline desks are/seem to be made from cardboard, etcetera.