4 ms·

Just rang my bank to cancel my debit card. Hate doing that. Now I have a week or two of failing payments, bills, etc to look forward to. I will probably be mov

Just rang my bank to cancel my debit card. Hate doing that. Now I have a week or two of failing payments, bills, etc to look forward to. I will probably be moving away from Linode after this. The poor response to this and lack of full disclosure, plus reading that they're using ColdFusion (wtf?), means I don't feel I'll be able to trust them any longer. It's a shame because their UI and service is generally fantastic.

eddieroger 14y ago
There's nothing wrong with ColdFusion, especially if you've had it around for a while. It's not as glitzy as Rails, but it works and it's still supported and modern. Besides, this isn't ColdFusion's fault. Leave because Linode violated your trust, but not because of the programming language they wrote their site in.
- kaolinite 14y ago
  It's closed-source, made by Adobe and seems to have a bad security record - there are 3 things wrong with it. Besides, it's not the reason I'm leaving - it just makes me question them. I'm not after glitzy. If anything, I'd have expected Linode to have been written in Perl or something.
  - caf 14y ago
    (made by Adobe) ⇒ (closed-source) ∧ (has a bad security record)
- spangborn 14y ago
  The problem more lies with Linode not properly dealing with a disclosed ColdFusion vulnerability: http://breenmachine.blogspot.com/2013/03/cool-coldfusion-post-exploitation.html http://breenmachine.blogspot.com/2013/03/cool-coldfusion-pos...
  - oinksoft 14y ago
    It may not have been disclosed yet when it was exploited.
robk 14y ago
That seems unnecessarily pre-emptive, especially since you are protected as a card user and don't know your card was compromised.
- kaolinite 14y ago
  Not with a debit card - you don't get the same protections as a credit card and I'd rather just have a few days of hassle and then know my card is secure than be unsure and have to constantly check my account for odd transactions. Also, whilst I may get money refunded if taken from my account, if I miss bill payments as a result - that would affect my credit report and I don't know if that would be removed when I report the transactions as fraudulent.
  - mynameisvlad 14y ago
    Yes, you do. The Debit Card was used in a Credit transaction, so Visa's general protections still apply. You can dispute any of the transactions if they were done through credit (which online ones are nearly 100% of the time).
    - kaolinite 14y ago
      Ok, good to know. Even so - I could very easily miss £50-100 or so of fraudulent transactions each month so I'd rather just get a new card.
    - prawn 14y ago
      Had $3-4k stripped off a debit Visa while in Europe on holiday. Sent a list of fraudulent transactions to my bank and they had them sorted and refunded within an hour. I'll be watching my card more closely after this Linode incident, but not cancelling it preemptively.

eddieroger 14y ago

There's nothing wrong with ColdFusion, especially if you've had it around for a while. It's not as glitzy as Rails, but it works and it's still supported and modern. Besides, this isn't ColdFusion's fault. Leave because Linode violated your trust, but not because of the programming language they wrote their site in.

kaolinite 14y ago
It's closed-source, made by Adobe and seems to have a bad security record - there are 3 things wrong with it. Besides, it's not the reason I'm leaving - it just makes me question them. I'm not after glitzy. If anything, I'd have expected Linode to have been written in Perl or something.
- caf 14y ago
  (made by Adobe) ⇒ (closed-source) ∧ (has a bad security record)
spangborn 14y ago
The problem more lies with Linode not properly dealing with a disclosed ColdFusion vulnerability: http://breenmachine.blogspot.com/2013/03/cool-coldfusion-post-exploitation.html http://breenmachine.blogspot.com/2013/03/cool-coldfusion-pos...
- oinksoft 14y ago
  It may not have been disclosed yet when it was exploited.

robk 14y ago

That seems unnecessarily pre-emptive, especially since you are protected as a card user and don't know your card was compromised.

kaolinite 14y ago
Not with a debit card - you don't get the same protections as a credit card and I'd rather just have a few days of hassle and then know my card is secure than be unsure and have to constantly check my account for odd transactions. Also, whilst I may get money refunded if taken from my account, if I miss bill payments as a result - that would affect my credit report and I don't know if that would be removed when I report the transactions as fraudulent.
- mynameisvlad 14y ago
  Yes, you do. The Debit Card was used in a Credit transaction, so Visa's general protections still apply. You can dispute any of the transactions if they were done through credit (which online ones are nearly 100% of the time).
  - kaolinite 14y ago
    Ok, good to know. Even so - I could very easily miss £50-100 or so of fraudulent transactions each month so I'd rather just get a new card.
  - prawn 14y ago
    Had $3-4k stripped off a debit Visa while in Europe on holiday. Sent a list of fraudulent transactions to my bank and they had them sorted and refunded within an hour. I'll be watching my card more closely after this Linode incident, but not cancelling it preemptively.