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Quite. I like the company and their servers are good - but we need a detailed response, and we need one now.
by thenomad 14y ago
Quite. I like the company and their servers are good - but we need a detailed response, and we need one now.
- kyrra 14y agoI'd say support tickets or posting on their forum[1] may help try to get a response. But based one one of the support ticket responses posted in the comments in this HN story already, it sounds like Linode isn't allowed to release that kind of information yet. They may be waiting on the police and/or their lawyers to allow them to talk publicly about it. And if that isn't the gating factor, they are probably trying to determine what they are required and should share about the incident. [1] http://forum.linode.com/viewtopic.php?f=20&t=9978 http://forum.linode.com/viewtopic.php?f=20&t=9978
- chintan 14y agoits a recursion! the forum points back to here
- dbecker 14y agoThey may be waiting on the police and/or their lawyers to allow them to talk publicly about it. Waiting for their own lawyers would be a particularly weak excuse. This is a priority, and they are responsible from conveying that urgency to their lawyers.