You're right. It's just unfortunate, because they could easily be just as successful via a more honest strategy. Costumers need however much support they can g

You're right. It's just unfortunate, because they could easily be just as successful via a more honest strategy. Costumers need however much support they can get, official or not. Many times I prefer official forums for support, because I get faster response. I guess greed gets the best of us. But it does make more money. At what cost though.