It's a useful idea but I think solving the "email is hard" problem is secondary to the "managing a computer is hard" problem. I've tried setting up fool-proof

It's a useful idea but I think solving the "email is hard" problem is secondary to the "managing a computer is hard" problem. I've tried setting up fool-proof systems for elderly family members in the past. All the applications and URLs they would ever need were sitting right on the desktop, anti-virus and windows automatically patching themselves, etc. It only ever last a few weeks until they started downloading attachments from their marginally more savvy friends for it all to come crashing down. From my experience I would say extending this into a suite which allowed full remote (with no RDP setup required) maintenance and solving the end-to-end problem would be more compelling. But this is definitely a good start.