I think its a family product, so much of the communication will be between the administrator (son, daughter, nephew) and elderly person, and family and intended

I think its a family product, so much of the communication will be between the administrator (son, daughter, nephew) and elderly person, and family and intended to be public in that group anyway. I think the bottom line is that without the help of a caretaker, the elderly this is aimed at won't use email.