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pain_perdu we're early in our partnership with CoFoundersLab and I take responsibility for the broader problem you've identified. Shahab and I will work with ou
by bosifounder 14y ago
pain_perdu we're early in our partnership with CoFoundersLab and I take responsibility for the broader problem you've identified. Shahab and I will work with our tech teams to ensure that only users who complete the process get stored in the system. Had you completed the process and seen the results like thousands of other users, you may have felt differently about the process.
I totally get why you'd be frustrated not having engaged with our full process and then received communication from us. You had no idea who we were. But just know that users who do complete the process and get their results are happy with us, like the BOSI process inside CoFoundersLab and understand that we store their assessment results in case they ever need to be retrieved later. An email address and userID is all we store in order to be able to retrieve results in the future.
As with anything, you've helped us identify an opportunity for improvement. But hopefully next time you run into something like this, you'll deal directly with each company and give them ample opportunity to resolve the issue to your satisfaction - and if they don't, I'll be cheering you on as you go after them publicly.