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Hi bosifounder, thank you for taking the time to create a hackernews account in response to this conversation, welcome to the community. I think you made some
by pain_perdu 14y ago
Hi bosifounder, thank you for taking the time to create a hackernews account in response to this conversation, welcome to the community.
I think you made some interesting points in what you wrote but at the same time I feel you're missing the broader problem here.
I feel that CoFoundersLab betrayed my confidence by sharing my personal and confidential information with your company without my permission. They told me when I signed up that "We promise not to share your email with anyone else." And then without any appreciable warning or forenotice their system transmitted my personal data to your server when i clicked the "take assessment" link in my internal CoFoundersLab Profile.
Can you please explain why you feel this is an acceptable practice? I would further like to quote for you the relevant section of CoFoundersLab's Privacy Policy which states:
"The Personal Information collected by CoFoundersLab is kept completely private and confidential and is not shared with third parties, unless you submit a lead form from the Resources section of the website; in which base the contact information you provide will shared with the third-party who fulfills the specified product or service. CoFoundersLab shall make no effort to validate any information provided by you."
http://www.cofounderslab.com/privacy-policy http://www.cofounderslab.com/privacy-policy
I absolutely did not "submit a lead from the resources section of the website" and therefore I do not understand why you or CoFoundersLab felt the sharing of my personal data was OK.
- bosifounder 14y agopain_perdu we're early in our partnership with CoFoundersLab and I take responsibility for the broader problem you've identified. Shahab and I will work with our tech teams to ensure that only users who complete the process get stored in the system. Had you completed the process and seen the results like thousands of other users, you may have felt differently about the process. I totally get why you'd be frustrated not having engaged with our full process and then received communication from us. You had no idea who we were. But just know that users who do complete the process and get their results are happy with us, like the BOSI process inside CoFoundersLab and understand that we store their assessment results in case they ever need to be retrieved later. An email address and userID is all we store in order to be able to retrieve results in the future. As with anything, you've helped us identify an opportunity for improvement. But hopefully next time you run into something like this, you'll deal directly with each company and give them ample opportunity to resolve the issue to your satisfaction - and if they don't, I'll be cheering you on as you go after them publicly.