3 ms·

so every time someone tries to make unauthorized attempts to access a single customer's account.. all customers are to be required to reset their passwords?

• kbar13 14y ago
  > We have been advised that law enforcement officials are aware of the intrusion into this customer’s systems. I feel like this is probably more than just some dude's account.
  • noarchy 14y ago
    I think this as well. Why did Linode describe themselves as being the ones advised, rather than Linode being the one to inform law enforcement of the breach?
• noarchy 14y ago
  That's the part that makes me wonder. The email that I received said, "We have found no evidence that any Linode data of any other customer was accessed." I suspect that they aren't 100% sure, and that this is a precaution. I can live with it, but I hope that they keep their customers in the loop on things, where possible.
  • tvon 14y ago
    Can you ever be 100% sure of such a thing?
    • noarchy 14y ago
      Probably not. I do think that an effort can be made to follow the trail (logs, etc), and come to the best guess possible. I'm not saying they haven't done this, though.
• alex_doom 14y ago
  Right? I don't see how this helps.
  • hobs 14y ago
    It could be that they are restricted from providing more details due to the nature of the issue? It sounds like a cop-out and is, but if for instance it was under active investigation, and it was something big, they might be able to reset customer passwords while not identifying information to the attacker. On the other hand, this type of action would give it away either way, so maybe even that excuse doesnt smell right.