I got the small IT consultancy I work at using hipchat, we love it! The main reason I wanted us to use hipchat versus the conventional IM'ing is for this exact

I got the small IT consultancy I work at using hipchat, we love it! The main reason I wanted us to use hipchat versus the conventional IM'ing is for this exact reason! One thing hipchat needs to work on though is that when you use the search functionality on the windows air app it really just opens a browser windows with the results. This is a little clunky and irritating i think! Going a step further it'd be nice to easily be able to select snippets of conversation and tag them for later reference or even perform other actions like emailing them. I hope hipchat continues to develop more functionality that bridges the gap from synchronous communication to asynchronous for utility such as this.