3 ms·
This difference is what puts the second S in "SaaS" — apps are traditionally products that you buy, not services you subscribe to. When I buy a copy of Sublime
by chc 14y ago
This difference is what puts the second S in "SaaS" — apps are traditionally products that you buy, not services you subscribe to. When I buy a copy of Sublime Text 2, I then own a copy of the program — it's mine, full stop. But nobody believes they own Basecamp; they just have an account with 37signals' service. If somebody feels like you're selling an app but pricing it like a service, that dissonance reads as unfairness.
- stevenameyer 14y agoCompletely agree. If I am going to pay an ongoing fee I need to feel like I'm getting ongoing value for the money. I don't like the dynamic of having to continue to pay for something that I already have in my possession in it's entirety, it feels like someone is collecting my money for no continued work.