If you have a Google AdWords account and are spending a sizable amount of money on it you'll have a dedicated Account Executive to help you manage your relation

If you have a Google AdWords account and are spending a sizable amount of money on it you'll have a dedicated Account Executive to help you manage your relationship with Google. I once worked for a small firm that was spending about $10,000 a month with Google and we had a dedicated rep we could call any time with our problems. This was years ago though so things may have changed. Biggest benefit we got out of it was early access to Gmail, which was a pretty cool perk at the time.