I'm a Google Apps authorized reseller. Even for me it is very hard to get support. Recently we had a problem concerning the Gmail IMAP API and the X-GM_RAW ext

I'm a Google Apps authorized reseller. Even for me it is very hard to get support. Recently we had a problem concerning the Gmail IMAP API and the X-GM_RAW extension. - https://developers.google.com/google-apps/gmail/imap_extensions#extension_of_the_search_command_x-gm-raw https://developers.google.com/google-apps/gmail/imap_extensi... Quoting from the docs: "Arguments passed along with the X-GM-RAW attribute when executing the SEARCH or UID SEARCH commands will be interpreted in the same manner as in the Gmail web interface" But this is not true. For example, the in:anywhere filter will not work in the same manner as in the Gmail web interface. In fact, it is ignored. We opened a support ticket at the "enterprise support" portal (https://enterprise.google.com/supportcenter/ https://enterprise.google.com/supportcenter/), and after 2 weeks dealing with some entity that could very well be a chat bot, no solution. By trial and error we discovered that in order to get the same result as "in:anywhere" you have to issue an IMAP select to the folder "[Gmail]/All Mail" - which has a different name depending on the user Gmail language settings - for example, its "[Gmail]/Todos" in Spanish (you have to list all folders and look for a folder with the "\All" flag). The document is still incorrect today. Having a billion users is not an excuse for crappy support. Seems like the whole experience is designed to be opaque and frustrating, to make you feel like you were the character of "The Trial" from Kafka.