4 ms·

The problem is low quality software and no trials. I can't tell you how many times I've seen an app, paid $2.99 for it and then found out it was garbage.

by od2m 14y ago

mmuro 14y ago
But it's only $2.99.
- taude 14y ago
  Throwing money away after crap apps sucks after awhile, especially when you try a few. My iPad is a graveyard of apps that I don't use anymore.
  - lh7777 14y ago
    It also discourages developers from making high-quality apps. If I have to buy 5 different apps for $3 to find the one I like best, I've just given $12 to the developers of apps I'm never going to use again and the best app developer still only gets $3. So where's the incentive for anyone to improve the quality of their apps if they all get paid? This doesn't hold true in cases where there's one clear leader in a category, but I've definitely seen it in more specialized categories or ones with multiple popular titles. I'd much rather get a free 1-day trial on each of those 5 apps and pay my whole $15 for the one I like best. The problem with this is that it'd kill all the mediocre to lousy app developers, but I just see that as a problem for those developers. It's a win for Apple and consumers, right?
kevingibbon 14y ago
Exactly why a lot of devs are finding a freemium model with in-app purchases to be a winning strategy.
- bentcorner 14y ago
  Devs that actually use a freemium model in this way (for games, at least) are very few and far between. Any time I see a free game with IAP I always say to myself "ah, here's where they charge for gold/xp/coins/whatever". Even more outrageous are the ones that provide a pay app, then transition to freemium+IAP. Nothing says "Hey, thanks for being an early adopter" better than that.
  - poub 14y ago
    I used to hate IAP, especially after my nephew spent hundreds of real money into golds dragons or whatever. However I changed my point of view as fremium+IAP does solve the problem of being able to try the real app. From a developer point of view it's only one app to maintain. If further features are added, you have to pay to unlock them. Also developing a new version of an app always been a headache for a developer : without IAP, the only way is to create a new bundle so you're back to square one when you have to maintain several versions of the same app (which Apple forbid anyways in their TOS). On any case we never really owned any software anyway. E.g. our copy of Microsoft Office always been a licence from Microsoft allowing us to use their software. So "App as a service" doesn't seems a bad model and in-app-purchase fit that model nicely. Now the real problem is the security and as my iPad is used by the whole family, I deactivate the IAP on the settings and only reactivate when I need it. If somebody want a purchase, s/he need to ask me first. It's not ideal but does one thing I love : it kills the "instant gratification" process. And that only save a lot of money to the whole family!
TylerE 14y ago
Dunno why Apple doesn't do as Google does (at least did when I had a Droid, pre-Play store), where you had 24 hours to get a refund, presumably with some sort of fraud trigger if you request too many refunds.
- 51Cards 14y ago
  I believe that is down to 15 minutes now.
  - paines 14y ago
    10 iirc, which is outrageous. Download a game with enough content which takes more than 10 minutes just to find out it sucks ass.
gavinlynch 14y ago
"I can't tell you how many times I've seen an app, paid $2.99 for it and then found out it was garbage." No offense, but if you can't take the time to Google around for reviews and screenshots of an App to filter out the garbage, you deserve what you get. Blind purchases are always going to be a gamble, and I don't get how you don't get that.
- imissmyjuno 14y ago
  That is a very presumptuous observation. Reviews are subjective by definition. I have also spent a certain sum of money buying apps I could not return, despite the great reviews. For instance, many apps have very backwards UI's that I have no patience for, but some reviewers are seemingly OK with. Apple certainly doesn't owe anyone a trial system, but more than anything I find it odd they don't see the value of it. For instance, it would arguably result in far more impulsive purchases.
JonoW 14y ago
Windows Phone does this well with trial mode, you download the full app but it has a trial switch that the dev can choose to limit features. If you then buy it, the switch reverts, you don't need to download again. Works well for games especially

The problem is low quality software and no trials. I can't tell you how many times I've seen an app, paid $2.99 for it and then found out it was garbage.

by od2m 14y ago

The problem is low quality software and no trials. I can't tell you how many times I've seen an app, paid $2.99 for it and then found out it was garbage.

mmuro 14y ago

But it's only $2.99.

taude 14y ago
Throwing money away after crap apps sucks after awhile, especially when you try a few. My iPad is a graveyard of apps that I don't use anymore.
- lh7777 14y ago
  It also discourages developers from making high-quality apps. If I have to buy 5 different apps for $3 to find the one I like best, I've just given $12 to the developers of apps I'm never going to use again and the best app developer still only gets $3. So where's the incentive for anyone to improve the quality of their apps if they all get paid? This doesn't hold true in cases where there's one clear leader in a category, but I've definitely seen it in more specialized categories or ones with multiple popular titles. I'd much rather get a free 1-day trial on each of those 5 apps and pay my whole $15 for the one I like best. The problem with this is that it'd kill all the mediocre to lousy app developers, but I just see that as a problem for those developers. It's a win for Apple and consumers, right?

kevingibbon 14y ago

Exactly why a lot of devs are finding a freemium model with in-app purchases to be a winning strategy.

bentcorner 14y ago
Devs that actually use a freemium model in this way (for games, at least) are very few and far between. Any time I see a free game with IAP I always say to myself "ah, here's where they charge for gold/xp/coins/whatever". Even more outrageous are the ones that provide a pay app, then transition to freemium+IAP. Nothing says "Hey, thanks for being an early adopter" better than that.
- poub 14y ago
  I used to hate IAP, especially after my nephew spent hundreds of real money into golds dragons or whatever. However I changed my point of view as fremium+IAP does solve the problem of being able to try the real app. From a developer point of view it's only one app to maintain. If further features are added, you have to pay to unlock them. Also developing a new version of an app always been a headache for a developer : without IAP, the only way is to create a new bundle so you're back to square one when you have to maintain several versions of the same app (which Apple forbid anyways in their TOS). On any case we never really owned any software anyway. E.g. our copy of Microsoft Office always been a licence from Microsoft allowing us to use their software. So "App as a service" doesn't seems a bad model and in-app-purchase fit that model nicely. Now the real problem is the security and as my iPad is used by the whole family, I deactivate the IAP on the settings and only reactivate when I need it. If somebody want a purchase, s/he need to ask me first. It's not ideal but does one thing I love : it kills the "instant gratification" process. And that only save a lot of money to the whole family!

TylerE 14y ago

Dunno why Apple doesn't do as Google does (at least did when I had a Droid, pre-Play store), where you had 24 hours to get a refund, presumably with some sort of fraud trigger if you request too many refunds.

51Cards 14y ago
I believe that is down to 15 minutes now.
- paines 14y ago
  10 iirc, which is outrageous. Download a game with enough content which takes more than 10 minutes just to find out it sucks ass.

gavinlynch 14y ago

"I can't tell you how many times I've seen an app, paid $2.99 for it and then found out it was garbage." No offense, but if you can't take the time to Google around for reviews and screenshots of an App to filter out the garbage, you deserve what you get. Blind purchases are always going to be a gamble, and I don't get how you don't get that.

imissmyjuno 14y ago
That is a very presumptuous observation. Reviews are subjective by definition. I have also spent a certain sum of money buying apps I could not return, despite the great reviews. For instance, many apps have very backwards UI's that I have no patience for, but some reviewers are seemingly OK with. Apple certainly doesn't owe anyone a trial system, but more than anything I find it odd they don't see the value of it. For instance, it would arguably result in far more impulsive purchases.

JonoW 14y ago

Windows Phone does this well with trial mode, you download the full app but it has a trial switch that the dev can choose to limit features. If you then buy it, the switch reverts, you don't need to download again. Works well for games especially