4 ms·
I would like to tell a story about a small part I played in this game once. I was working for a network equipment manufacturer, let's call them Acme Routers, a
by smutticus 14y ago
I would like to tell a story about a small part I played in this game once.
I was working for a network equipment manufacturer, let's call them Acme Routers, and I was visiting a medium sized residential ISP in a EU country. The reason I was visiting this ISP was because they wanted us to develop a feature for them to "trap-and-trace" their residential internet subscribers. In the industry we call this "lawful interception" and it's how the government snoops on people. Acme Routers didn't want to develop this feature and we were making a display of showing how difficult it would be for us and how much it would cost us. We wanted guarantees that they would purchase more from us if we developed this feature.
It was only during the actual meeting that I realized the ISP didn't want this feature either. No one wanted to deal with this feature. The ISP didn't want the hassle and added expense and Acme wanted to spend time on features that would make us more competitive. But the ISP needed this feature in order to be compliant with their laws. They would face penalties if they could not give law enforcement access to their subscribers.
If Acme decided not to make this feature the ISP would just pick another vendor. So we developed the feature for them.
The moral of the story is that technical people don't always get to decide the direction of technology. It's policy makers and their penalties that sometimes force technical folks into developing things they would rather not. There is no getting around the law as an operator if you wish to remain an operator for long.
" The world is run by men who use laws for tools." -- Talib Kweli
So we have to change the law, because that's the only way we can remove the tools of evil men. As technologists we want to think there is a technical solution to this dilemma, but there isn't. The only way to prevent technology from being used as a tool of oppression is to change the law so it cannot be used in such a way. And if we cannot change the law then we must change those wielding it, through peaceful means if possible and violent means if necessary.
Education plays a primary role here. As a technologist other people look to you for interpretations of our modern world and technology. Lead them by example and explain your actions along the way. Educate those around you about issues relating to technology and ethics. We take for granted just how many people there are who don't know anything about these issues. They might care about it but they are truly ignorant of the issues. Fix that. Let's make the term technologist synonymous with a person who understands ethics and technology.
- snowwrestler 14y agoI wish I could upvote you more than once. That laws (not technology) are the enduring limits of culture is an insight that a lot of very smart engineers seem to miss. There are a lot of people active on the Internet who think that if they just invent the right crypto archive, the right chat system, the right social network, the right mobile app, they will free us all from oppression. But there is no getting around the power of the law.
- mindslight 14y agoOn the other hand, laws only exist if they're not rejected by the majority. People today are so hopelessly disempowered that they just consent to whatever the propaganda tells them is necessary for "safety". If their only exposure to computer security is prime time TV, they'll likely believe in a centralized narrative where everything is rightfully tracked by super-serious organizations. If they instead have easy to use software that grants them free communications, they'll be able to see how privacy specifically benefits them and will hopefully begin to separate their perspective from that of their rulers.
- michaell2 14y agowhy of course education plays "a primary role here"; cf "Education Is The Key To Cleaning Up This Apartment" http://www.theonion.com/articles/education-is-the-key-to-cleaning-up-this-apartment,10829/ http://www.theonion.com/articles/education-is-the-key-to-cle... . Whatever problem we are faced, focus on education and surely it will get resolved... eventually. Gotta have faith, man. The "education" meme is so darn popular because, as ridiculed in the Onion article I linked to, it's a way to give up on the problem while feeling good by pretending that something is being done. No amount of education will change the overall trend towards pervasive government surveillance in Europe and America. What might change it would be Bill of Rights-style short, cogent "shall not be infringed" constitutional restrictions on government IT activities deployed together with a (yeah, I am dreaming) a judicial system willing and able to enforce them. But that ain't gonna happen because those who advocate things that sound even remotely like that are better known as "anti-government extremists"; fortunately the extremists are few while all the sensible people are sufficiently happy pontificating about vital issues like "reproductive rights", "education for the new millenium" etc.