7 ms·

I'm assuming people will be working from all places around the world, which means different timezones. Maybe one person starts their "shift" just as another one

I'm assuming people will be working from all places around the world, which means different timezones. Maybe one person starts their "shift" just as another one finishes it. You don't want to be wired 24/24. The 24h margin is the longest it can take for an answer before people start getting frustrated. As I mentioned, the average should be way lower, 1-2 minutes preferably, but you can't enforce that at all times when people are working together from different continents. Of course a person who ONLY replies after 24h will be considered unreliable. Also, you must account for no-interruption working blocks. You must be able to take at least 30 minutes w/out having to answer any IM in order to get sh*t done. That's the main reason why 37signals built Campfire in the first place...

michaelhoney 14y ago
We're (mainly) in Australia, with one worker currently in Belgium an another in Tokyo. Europe checks in to Campfire before breakfast to catch us "live" at the end of the day for an hour or so of realtime interaction. Asking a remote worker to do something at the end of your day and getting it done while you sleep is a win. When someone's working solo, they still use Campfire to announce what they're doing/thinking: "refactored widget X", "Think I have that validation working". It helps us all understand what's going on. Some of that is just primate grooming behaviour, but we're still primates, so it's useful.