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I'd suggest making several communication channels available, with several priorities. For example, for me a phone call is something that prefers a quick respon
by drdaeman 14y ago
I'd suggest making several communication channels available, with several priorities.
For example, for me a phone call is something that prefers a quick response, an IM message can wait for some time, and a bugtracker ticket or an email is "I'll reply when I'll have time to do it".
- daleharvey 14y agoI would put direct email as 'reply asap', usually people ping in irc and if they dont get a response its a direct email. Phone calls are only for very urgent / no point if you dont answer right now, bug tracker is certainly 'when you have time'