My one experience with United were two intercontinental flights and I have to say that, except for the bad food on the return flight from the US, it wasn't terr

My one experience with United were two intercontinental flights and I have to say that, except for the bad food on the return flight from the US, it wasn't terribly different from what I'm used to on European and Japanese flights (and if you know Japanese service standards that means something). It might be just a matter of luck after all - or domestic US flights are another story.