4 ms·

All of what you said is 100% true about T-Mobile USA. Just to amend, their tech support and customer service is similar. From friends I know that deal with them

All of what you said is 100% true about T-Mobile USA. Just to amend, their tech support and customer service is similar. From friends I know that deal with them, they outsource all their tech support to firms with employees that can barely speak English and are inadequately trained. I don't like dealing with Verizon (Vodaphone for those outside the US) customer service either, but their service is still leap years ahead.

Samuel_Michon 14y ago
“Verizon (Vodaphone for those outside the US)” Verizon and Vodafone are separate publicly traded companies. Verizon Wireless is a joint venture between Verizon and Vodafone. Vodafone owns 45% of Verizon Wireless. However, Verizon has a 23% stake in Vodafone Italy. Complicated, but not the same company.