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We do our best to make sure no patient goes without an update for too long, but are a bit constrained by our operational capacity right now (part of the reason
by gracegarey 14y ago
We do our best to make sure no patient goes without an update for too long, but are a bit constrained by our operational capacity right now (part of the reason we're fundraising).
In Madeline's case, the surgery is taking longer than anticipated because she had some unanticipated dental issues that her doctors wanted to take care of before they operated.
Because of limited resources, we usually prioritize sending "final" updates over "preliminary" ones, but you're right that in Madeline's case we definitely need to prioritize keeping her donors posted on the reason for the delay.
As Chase mentioned, this kind of crowdsourced spot checking is exactly why we make all of our records public. Thanks for bringing this up!
- conroy 14y agoNo problem Grace, thanks for the update. I don't want to come off as negative, I love what Watsi is doing and wish you best.
- gracegarey 14y agoNo worries! Not at all. Thanks again :)