If it is multiplatform and browser-based with no download required (as stated), this may be a great leap forward in remote support. However, the need to share a

If it is multiplatform and browser-based with no download required (as stated), this may be a great leap forward in remote support. However, the need to share a phone number for the free trial which "may" be used for sales calls is a show-stopper for me - I get enough calls already from web services I've ever demoed. In the meantime, I'm happy with: UltraVNC Single Click (Win) Free/open source http://www.uvnc.com/addons/singleclick.html http://www.uvnc.com/addons/singleclick.html Gitso (OS X, Win, Linux) Free/open source http://code.google.com/p/gitso/ http://code.google.com/p/gitso/ GoToAssist Express (Win, OS X) Fee http://www.gotoassist.com/en_US/expHIW.tmpl http://www.gotoassist.com/en_US/expHIW.tmpl