3 ms·
Man, talk about not getting it. I don't think EA deserves to be voted the worst company in America by a long shot. But I do think they need to be publicly sham
by dboat 14y ago
Man, talk about not getting it.
I don't think EA deserves to be voted the worst company in America by a long shot. But I do think they need to be publicly shamed to the point that they actually listen to why people don't like them (I don't know if public shaming helps people realize things, I'm not a parent, but it seems like a good idea). Their otherwise interesting products are made far less compelling in order to satisfy business requirements. It's just dumb business. Meet your business objectives in smarter ways while creating smarter products and people will like you more.
In the field of entertainment software, the user experience is paramount. There's also something to be said for letting customers feel like they "own" their games rather than simply leasing them until you close your servers. If you take this away, you'd damn well better provide some fantastic value in its place. To think that people resent you purely because of your choice of cover atheletes, micro-transactions or support of LGBT rights, polarizing as these can be, is evidence of the same sort of thinking which pervades your product development.