I agree. The whole letter is one of the best documentations of large-corporation dysfunctional defensiveness I've ever seen. It's perfect. And not in a good wa

I agree. The whole letter is one of the best documentations of large-corporation dysfunctional defensiveness I've ever seen. It's perfect. And not in a good way. The sad thing is that by putting something so self-deluded and defensive out in public, he's guaranteeing a death spiral for corporate morale and corporate recruiting. It's awful leadership.