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By the same argument, Gaglers encourages their users to give curt, limited support to the public, since every interaction has marginal cost. I'd rather have an
by fyi80 14y ago
By the same argument, Gaglers encourages their users to give curt, limited support to the public, since every interaction has marginal cost.
I'd rather have an extended conversation with a dedicated support rep, then a 1-line brush off from the CEO.
- ad93611 14y agoHi, co-founder of Gaglers here. A chat conversation can have any number of messages of any arbitrary length.