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What I forgot to ask: What is your policy if you fail your guarantee? Do you reimburse customers with the resulted damage? Do you have a fixed amount of money y
by Uchikoma 14y ago
What I forgot to ask: What is your policy if you fail your guarantee? Do you reimburse customers with the resulted damage? Do you have a fixed amount of money you pay?
- waxzce 14y agoIn case of professional services we will reimburse customers if we fail to be 99,9% available. The pro-service will be available next month or the month after. We can do that because we use more than one datacenter and providers. We do this kind of service for several customer today Based on what you pay.