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Currently We can do up to 99,9% with professional support option :-)
by waxzce 14y ago
Currently We can do up to 99,9% with professional support option :-)
- Uchikoma 14y agoFor 99,9% (around 45min downtime) per month $50 is cheap, what I have seen over the years from hosters with Cisco firmware problems, BGP problems, power failures, hurricanes etc. and many more and recovery times of 30min++.
- waxzce 14y agoIn case of professional services we will reimburse customers if we fail to be 99,9% available. The pro-service will be available next month or the month after. We can do that because we use more than one datacenter and providers. We do this kind of service for several customer today
- Uchikoma 14y agoWhat I forgot to ask: What is your policy if you fail your guarantee? Do you reimburse customers with the resulted damage? Do you have a fixed amount of money you pay?
- waxzce 14y agoIn case of professional services we will reimburse customers if we fail to be 99,9% available. The pro-service will be available next month or the month after. We can do that because we use more than one datacenter and providers. We do this kind of service for several customer today Based on what you pay.