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Thanks, it's up and running now, should I still tell the investor it was down? I'm thinking of tomorrow emailing the investor to tell them our hosting had some

by DarrinC 14y ago

Thanks, it's up and running now, should I still tell the investor it was down? I'm thinking of tomorrow emailing the investor to tell them our hosting had some issues but they are resolved now. It sounds bad that even before the investor responds they get an email telling them that we had a problem. A big red flag it seems. Is that naive?

niggler 14y ago
"telling them that we had a problem" A very short period of hosting downtime isn't deadly. What would be a "big red flag" is if you didn't learn anything. You should be able to answer: - How did customers react to this (assuming, of course, you already have customers)? - how are you going to prevent this in the future? What is your backup plan?
- DarrinC 14y ago
  As I should have clarified, it wasn't the user side of the company they were looking at, but rather the online presentation of it. But I get the feeling I should email them regardless and explain our hosting problems. I really appreciate your guidance!