2 ms·
You can repeat that until you are blue in the face if you like. That won't make it a true. It is ludicrous to modify a business agreement without actually givin
by fnordfnordfnord 14y ago
You can repeat that until you are blue in the face if you like. That won't make it a true. It is ludicrous to modify a business agreement without actually giving notice, and expect to keep the proceeds of that mistake.
- tptacek 14y agoSo, the pricing model as suicide pact principle.
- mikeash 14y agoIf they no longer want to offer a free tier, they're free to end it. I don't think anyone is proposing otherwise. They are not, however, free to unilaterally move people to a tier that costs money and start charging them without an explicit agreement.
- tptacek 14y agoThey've offered refunds on delivery charges and a full refund on the Instacart Express subscription fee for people who don't want to come along with them to their new pricing model.
- mikeash 14y agoDoesn't really matter. The fact that they charged without permission is seriously wrong, and I don't see them owning up to that. They seem to think their mistake was in not notifying people well enough.